Job Description Forms Please complete the form to automatically generate your Job Description.If you already have an existing (soft copy) Job Description for this role(s), please upload them hereMax. file size: 256 MB.Your Name* First Last Your Company name* How many employees currently in your business* About your company (optional)Email Address* Mobile Number (Optional) Are you a Business Blueprint Member?* Yes No If no, how did you hear about Delonix?*Choose how did you hear about DelonixDale Beaumont52 Ways eventLinkedInFacebookGoogleReferredReferred by* Reporting to* Working Days* Monday to Friday Working Hours (Assumes 1-hour lunch break)* 9am to 6pm New Zealand Time 9am to 6pm Australian Eastern Standard Time (AEST) 9am to 6pm Australian Western Standard Time (AWST) Number of years’ experience in similar role* 0 – 1 year (entry level) 2 - 4 years (mid-level) 5+ years (experienced) Does not matter HiddenOffice space required Use of Shared Office - Staff will use any available spare workstation (hot seating) - already included in price Staff will be assigned their own dedicated workstation & computer that will not be shared by any other person (add $15.45 USD per week) I require my own separate, dedicated office (minimum 6 staff) HiddenComputer Specifications*Note: We deploy laptop computers by default, for portability & redundancy, however for heavy graphic design / technical roles, a desktop computer is better suited. All options include a secondary monitor. i3, 4Gb RAM laptop + 19” monitor (already included in price) i5, 8Gb RAM laptop + 23.5” monitor (add $8.75 USD per week) i7, 16Gb RAM laptop + 23.5” monitor (add $17.74 USD per week) i5 desktop, 8Gb RAM, SSD, ext graphics card, 2 x 23.5” monitors (add $16.52 USD per week) i7 desktop 16Gb RAM, SSD, ext graphics card, 2 x 23.5” monitors (add $22.73 USD per week) iMac 2.3Ghz i5, 8GB Ram (add $19.92 USD per week) iMac 3.0Ghz i5, 8GB Ram (add $26.54 USD per week) Please select the role you're hiring.*What is the role you are looking for?General AdministrationAccounting/Finance RolesMarketing JobsTelephone RolesWeb & App DevelopmentIT/Technical RolesEcommerce / BrandingChoose the sub role for General AdministrationData EntryGeneral Admin VAExecutive AssistantChoose the sub role for Accounting/Finance RolesBook Keeper / Accounts officerAccountantChoose the sub role for Marketing JobsDigital Marketing SpecialistContent Marketing SpecialistSocial Media SpecialistSEO SpecialistContent WriterSales and Marketing SpecialistChoose the sub role for Telephone RolesCustomer Service RepresentativeAppointment SetterTelemarketing/Sales representativeChoose the sub role for Web and App DevelopmentFront-end developerBack-end developerMobile app developerSQL. Net DeveloperChoose the sub role for IT Roles/ Technical RolesDraftsmanGraphic DesignerIT Help Desk SupportSr. Network EngineersTechnical SupportChoose the sub role for Ecommerce / BrandingBrand Administrator and E-commerce VA Data EntryHiddenBrief overview of the position (optional, but obviously ideal)HiddenKey RequirementsTop 3 Key responsibilities & Duties CRM / Database Management Verify customer and account data Reports Creation File Storage & Organisation Edit files in Microsoft Word, Excel and PDF formats Create Systems using Google Sites Ecommerce product management Other Other Secondary Responsibilities & Duties Email & Calendar Management Sales Support (customer follow-ups, admin) Research & Bookings Blog / Social Media comment moderating Answering phone calls Personal Errands Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) General Admin VATop 3 Key responsibilities & Duties Email & Calendar Management CRM / Database Management Sales Support (customer follow-ups, admin) Verify customer and account data Reports Creation File Storage & Organisation Research & Bookings Blog / Social Media comment moderating Edit files in Microsoft Word, Excel and PDF formats Create Systems using Google Sites Ecommerce product management Answering phone calls Personal Errands Others Other top key responsibilities Secondary Responsibilities & Duties (may require training) Basic Social Media Management Basic Website Maintenance Basic Email Marketing / Newsletters Basic Video Editing / Marketing Basic Website Optimisation Simple Graphic Design Tasks Simple Bookkeeping tasks Email Marketing Podcasting Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Executive AssistantTop 3 Key Responsibilities and Duties Email & Calendar Management Organize and schedule appointments CRM / Database Management Sales Support (customer follow-ups, admin) Reports Creation File Storage & Organisation Research & Bookings Edit files in Microsoft Word, Excel and PDF formats Answering phone calls Personal Errands Manage office supplies stock and place orders Handle other purchasing requirements of the company including sourcing of new suppliers and negotiation of prices Book meeting rooms as required Arrange travel and accommodations Schedule and coordinate in-house and external events Perform simple accounting tasks such as cash liquidation, expenses reporting, payment of government contributions, etc Pay miscellaneous and utility expenses Organize a filing system for important and confidential company documents Distribute and store correspondence (e.g. letters, emails, and packages) Arranges for dispatch/courier of documents Process government permits Preparing reports and presentations Collecting and preparing information for meetings Other Other top key responsibilities Secondary Responsibilities & Duties (may require training) Maintain contact lists Providing strategic counsel Implementing processes Designing office layouts Onboarding/offboarding Handling communications Planning events Act as the point of contact Manage information flow in a timely and accurate manner Manage executives’ calendars and set up meetings Oversee the performance of other clerical staff Format information for internal and external communication Take minutes during meetings Other Other* Final comments, Specific talents / Traits or other key requirements (Optional) BookkeeperWe are looking for a skilled Bookkeeper to maintain our financial records, including purchases, sales, receipts and payments. Bookkeeper job duties include working closely with our accounting team to create and analyze financial reports and ensure legal requirements compliance, process accounts payable and receivable and manage invoices and tax payments. Our ideal candidate holds a Finance/Accounting degree and is familiar with accounting software packages, like Xero, MYOB, Quickbooks, etc. Ultimately, the Bookkeeper’s responsibilities are to accurately record all day-to-day financial transactions of our company.Top 3 Key Responsibilities and Duties Tag and monitor fixed assets Take all reasonable discounts on supplier invoices Monitor debt levels and compliance with debt covenants Collect sales taxes from customers and remit them to the government Record cash receipts and make bank deposits Conduct periodic reconciliation of all accounts to ensure their accuracy Provide information to the external accountant who creates the company's financial statements Calculate and issue financial analysis of the financial statements Maintain the chart of accounts Calculate variances from the budget and report significant issues to management Process payroll in a timely manner Pay supplier invoices in a timely manner Pay any debt as it comes due for payment Issue invoices to customers Ensure that receivables are collected promptly Conduct a monthly reconciliation of every bank account Issue financial statements Assemble information for external auditors for the annual audit Maintain and orderly accounting filing system Maintain the annual budget Comply with local, state, and federal government reporting requirements Other Other top key responsibilities Secondary Responsibilities & Duties Proven bookkeeping experience Solid understanding of basic bookkeeping and accounting payable/receivable principles Proven ability to calculate, post, and manage accounting figures and financial records Data entry skills along with a knack for numbers Hands-on experience with spreadsheets and proprietary software Proficiency in English and in MS Office Customer service orientation and negotiation skills High degree of accuracy and attention to detail BS degree in Finance, Accounting, or Business Administration Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) AccountantWe are looking for a qualified Accountant to handle, prepare, compute, manage, research, and analyze all accounting date, in order to provide quantitative information on performance, financial position, solvency, liquidity and cash flows of our business.HiddenBrief overview of the position (optional, but obviously ideal)HiddenKey RequirementsTop 3 Key Responsibilities and Duties Prepare Australian individual tax return and financial report for small businesses in Australia Prepare Business Activity Statements for GST lodgments Examine financial reports to make sure everything is accurate and up-to-date Maintain financial accounts using XERO Conduct a monthly reconciliation of every bank account and periodic reconciliation of all accounts to ensure their accuracy Perform special balance sheet, cash flow, and financial analysis projects as directed Produce error-free accounting reports Review and recommend modifications to accounting systems and procedures Analyze financial information and summarise the financial status Prepare financial statements and produce budget according to schedule Prepare and maintain Profit And Loss, cash-flow, balance sheet budgets Monitor and report on cash operation activities Ensure consistent use and appropriate application of accounting principles and policies Control quality and ensure timely submission of forecasts and budget. Verify, allocate, post and reconcile transactions Support month-end and year-end close process Prepare cash flow statements, income and expenditure accounts Maintain financial accounts and general ledger system Establish and maintain effective financial controls and systems Prepare and deliver key management reports, and provide analysis and commentary on them Maintain records of actual operating figures for comparison with estimated budgets Assist clients to understand and utilize the services available to them Prepare SMSF Financial Statements and Annual Returns Accurately process fund data and information on either an ongoing or year-end basis Maintain Trustee and Member records Ensure that the client’s business is complying with SISA requirements and regulations Establish data feeds and data matching and make sure data on the system is updated monthly Interact with the necessary departments in order to ensure and maintain workflow management Follow up assistance with rollovers and outstanding queries Prepare and compile Fund Audit, Signature packs, and other necessary paperwork Provide timely and appropriate feedback to internal team members to improve business performance outcomes Able to assist clients to understand and utilize the services available Ensure that support office and business model accounting policies and procedures are consistently reviewed for possible improvements and innovations Uphold the statutory accounting acts, regulations, and statutes Other Other Secondary Responsibilities & Duties Customer service orientation and negotiation skills Knowledge of and proficiency in automated financial and accounting reporting systems such as Xero or MYOB Intermediate to advanced Microsoft Excel skills Sound knowledge of accounting principles and practices Keen to details Must be a team player and willing to assist others Knowledge and proficiency with SMSF accounting software packages and class superannuation software Comprehensive understanding of statutory accounting policies and procedures Able to analyze, interpret, reconcile and communicate financial information Proven interpersonal skills, with the ability to liaise effectively with people at all levels Able to meet multiple tasks and deadlines Understand the tax structures of SMSF’s Have a strong work ethic and a “Can-Do” attitude Other Other Final comments, Specific talents / Traits or other key requirements (Optional) Digital Marketing SpecialistHiddenKey RequirementsTop 3 Key Responsibilities and Duties Manage our Facebook Ads Account, Business Manager and Ads Set up Facebook Ads Accounts from scratch; Facebook Ads campaigns Understand and be able to create and install Facebook Tracking Pixels Be able to coordinate with multiple parties within the team to meet deliverables; Set up campaigns and remarketing on Google and YouTube, as well as tracking and reporting Be able to install Google Tag Manager and use its full suite of features; build custom reports using Google reports Write and dispatch email marketing campaigns Research new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums Conduct keyword research and web statistics reporting Contribute to social media engagement and brand awareness campaigns Use web analytics software to monitor the performance of client websites and make recommendations for improvement Build and manage a rich content/editorial calendar that attracts a qualified audience to the client’s owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.) Optimize marketing automation and lead nurturing processes through email, content, and social channels Build and manage the company’s social media profiles and presence, including Facebook and Instagram and additional channels that may be deemed relevant Create shareable content appropriate for specific networks to spread both the client’s brand and their content Monitor relevant social discussions about the client’s company, competitors, and/or industry, both from existing leads and customers as well as from brand new audiences Run regular social promotions and campaigns and track their success in Facebook and Instagram Work alongside other marketers and content marketers to help distribute content that educates and entertains our audience and supports marketing goals Drive consistent, relevant traffic and leads from our social network presence Explore new ways to engage and identify new social networks to reach the client’s target buyers Other Other Secondary Responsibilities & Duties Candidates should have a minimum of 2 years of proven recent experience as well as a solid understanding of the current digital marketing landscape Must currently be employed by an offshore large organization within a marketing team to ensure you have global knowledge of marketing A solid understanding of all current marketing platforms (Facebook, Google, Instagram, LinkedIn, YouTube) and how to use them to get results SEO/SEM experience not required as we don’t believe in these advertising models, however, knowledge is preferred Very competent in using both PC and Apple computers Ability to be creative and think for yourself to solve problems Work efficiently under pressure and to work with the team to meet deadlines Solid knowledge of marketing techniques and principles Good understanding of social media and web analytics Able to see things from a customer’s and sales’ perspective Creativity and commercial awareness Must be proactive and up for a challenge Ability to implement visual brand elements Wants to grow in the role Other Other Final comments, Specific talents / Traits or other key requirements (Optional) Content Marketing SpecialistHiddenKey RequirementsTop 3 Key Responsibilities and Duties Develop editorial calendar, delegate tasks and ensure deadlines are met Execute innovative and strategic marketing through the use of various social media platforms such as Facebook, LinkedIn, Pinterest and Twitter Collaborate with design and writing teams to produce high-quality content Create free resources each month to drive leads, subscribers, awareness, and/or other important metrics (examples include eBooks, whitepapers, infographics, guides, templates, etc.) Grow the subscriber base by providing them with regular, helpful content that’s aligned with their needs and interests Share content through various channels, ensuring a strong web presence Basic website maintenance and blog management Optimize content considering SEO and Google Analytics Analyze web traffic metrics Research on certain topics for blog posts, newsletters or others Other Other Secondary Responsibilities & Duties Minimum of three (3-5) years writing, editing on a digital platform, digital engagement and content management experience required Impeccable verbal and written communication skills Experience in writing strong, succinct copy that is grammatically correct A passion for writing and the willingness to learn from other creative professionals Strong research skills to ensure all copy is correct and accurate Establishes responsible deadlines and personal work plans Ability to quickly learn new concepts and software is necessary Other Other Final comments, Specific talents / Traits or other key requirements (Optional) Social Media SpecialistHiddenKey RequirementsTop 3 Key Responsibilities and Duties Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification Update and ensure active social media presence on various platforms (Facebook, Twitter, LinkedIn, Pinterest, Instagram) Set up and optimize company pages within each platform to increase the visibility of the company’s social content Review social media content and where requested, complete writing or editing tasks Log in to all business sites and interact with followers; like comments, visit followers page and like pictures or posts Create social media calendars and posting schedules Create basic graphics for social media posts Continuously improve by capturing and analyzing the appropriate social media data/metrics, insights and best practices, and then acting on the information Basic website maintenance and blog management Ensure assigned tasks are completed within the specified timeframe and with a minimum number of errors Other Other Secondary Responsibilities & Duties Good English communication skills (both verbal and written) Basic website maintenance (Wordpress) and basic SEO experience Knowledge of Hootsuite or any other social media management platform Proficiency in using Canva, Adobe Photoshop, and/or other application for basic graphic design Content marketing experience is a PLUS Possess discretion, good judgment, organizational or management ability, and initiative Other Other Final comments, Specific talents / Traits or other key requirements (Optional) SEO SpecialistHiddenKey RequirementsTop 3 Key Responsibilities and Duties White-hat inbound link development from relevant sites Perform information gathering services including technical site analysis, competitive / keyword research and backlink analysis Perform content maintenance and updates Keep pace with SEO, search engine, social media, and internet marketing industry trends and developments, particularly white hat and black hat tactics so as not to violate search engine guidelines Monitor and evaluate search results and search performance across the major search channels, compile and present SEO performance reports Negotiate link deals with webmasters initiated by the staff or yourself Directory submissions for SEO purposes Create spreadsheets of contact data from websites Keeping track/logs of all leads, with dates and responses Optimize on-site content for maximum visibility and ranking in the major search engines; this includes HTML, site structure, as well as page layout and navigation considerations Monitor and administer web analytics dashboards, reports, and key reporting tools, and point out key areas of importance in accordance client goals Check Google index & webmaster tools for possible duplicate content and other penalties Set up Analytics and other reporting mechanisms Robots.txt, htaccess, sitemap.xml optimization Working with article writers to add fresh, original content to client’s sites Other Other top key responsibilities Secondary Responsibilities & Duties Knowledge in conducting keyword research Proven experience in SEO and up-to-date with the latest SEO trends and best practices Proficient in purely white hat SEO method in link building Highly knowledgeable in SEO best practices: how to avoid penalties, how to improve rankings, etc Able to do analysis on both on-page and off-page SEO Positive attitude, detail, and customer oriented with good multitasking and organizational ability A team player, able to work and communicate effectively with others Able to communicate in written and spoken English Other Other Final comments, Specific talents / Traits or other key requirements (Optional) Content WriterHiddenKey RequirementsTop 3 Key Responsibilities and Duties Ensure the website and product content connects in terms of readability and tone Create engaging and compelling content Contribute to the reporting, researching, writing or editing for various topics everyday Utilize communications expertise to implement succinct, compelling work product that reflects the personality of the organization Populate content management systems with all new and republished content Contribute to the reporting, researching, writing or editing of about 4 articles per day Find photos that add value to articles (as needed) Ensure proper format for content assets and edits introductions, content length or format accordingly and works closely with Editorial Editor Ensure adherence to established SEO guidelines and integration into content as appropriate Other Other top key responsibilities Secondary Responsibilities & Duties Impeccable verbal and written communication skills Experience in writing strong, succinct copy that is grammatically correct A passion for writing and the willingness to learn from other creative professionals Strong research skills to ensure all copy is correct and accurate Establishes responsible deadlines and personal work plans Ability to quickly learn new concepts and software is necessary Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Sales and Marketing SpecialistHiddenKey RequirementsTop 3 Key Responsibilities and Duties for Sales Maintains the highest level of customer service standards to all external stakeholders of the company Facilitates efficient communication between clients and the team Process inquiries from phone calls/emails Investigate and resolve queries from customers Give accurate advice to potential and current customers regarding the services available while offering a range of moving solutions appropriate to their business needs Make accurate cost calculations to provide customers with quotations Understands and supports sales policies and procedures Develops a database of qualified leads through referrals, telephone, canvassing, direct mail, and email Prepare and deliver appropriate presentations on products/services Accomplishes administrative tasks like distributing sales agreements, filling and sending invoices, production of weekly, monthly and quarterly sales reports Upload notes from follow up calls in CRM and input information on clients Prepare and report on goals, sales, and prospects Follow up on leads generated by other departments Set up meetings with potential clients Other Other top key responsibilities Top 3 Key Responsibilities and Duties for Marketing Optimize marketing automation and lead nurturing processes through email, content, and social channels Build and manage a rich content/editorial calendar to attract a qualified audience to a client’s business (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.) Build and manage a client’s company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant Manage various email campaigns, including the template designs, calls-to-action, and content used in email blasts Work to minimize list decay and unsubscribes while increasing the productivity of email blasts Measure results and optimize the lead nurturing workflows for these segments to convert leads into customers Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email Grow email lists organically, not through bought or rented lists Other Other top key responsibilities Secondary Responsibilities & Duties Solid understanding of sales and marketing techniques Excellent English communication skills (both verbal and written) A team player with a customer-oriented approach Creativity and commercial awareness Tech savvy and easily adapts to a dynamic, and developing environment Inherent organizational and multitasking skills Able to work with minimal supervision Willing to be trained in different aspects required for the role Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Customer Service RepresentativeTop 3 Key Responsibilities and Duties Manage a high volume of phone calls and provide a response to all Ensure customers receive outstanding service through consistent performance Handle multiple responsibilities and balance customer priorities Go above and beyond advocating for every customer concern and request Provide administrative tasks as requested by the client Other Other top key responsibilities Secondary Responsibilities & Duties Able to work methodically, accurately and neatly Good customer service and interpersonal skills Highly organized, able to multitask and work independently Knowledge of office management systems and procedures Must have proven strong analytical and problem-solving skills Ability to apply independent judgment, discretion and initiative to address problems and develop solutions Must have competence in understanding, interpreting, and communicating procedures, policies, information, ideas and instructions Demonstrate ability to use various computer software programs and fluency in using standard office software packages, including proficiency in Microsoft Office and Gmail Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Appointment SetterHiddenKey RequirementsTop 3 Key Responsibilities and Duties Calling warm leads Setting appointments for the coordinators CRM management of leads Preparing daily reports of appointment for Sales Manager Other Other top key responsibilities Secondary Responsibilities & Duties 3+ years experience in a similar role Excellent English communication skills Strong customer service and sales orientation Can work independently with minimal supervision High attention to detail to achieve accuracy Result-oriented and proactive Knowledge of office management systems and procedures Medical background would be great but not essential Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Telemarketing/Sales RepresentativeHiddenKey RequirementsTop 3 Key Responsibilities and Duties Assist in formulating marketing strategies plans based on the result of the market survey and clients’ behavior Adjust content of sales presentations by studying the type of sales Recommends adjustment in rates and terms to keep the company competitive with other companies in the area Develop sales and marketing processes and plans, and assists in implementing these marketing plans Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses Establish and maintain client and potential client relationships Identify and resolve client concerns Coordinate with the owner of the business to accomplish the work required to close sales Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Provide historical records by maintaining records on area and customer sales Supervise Marketing Representative in preparing action plans and schedules to identify specific targets or market development (if and when a team of sales reps is setup) Approve daily itinerary and monitor Marketing Representative’s result of daily marketing activities. (if and when a team of sales reps is setup) Follow up on new leads and referrals resulting from field activities of Marketing Representatives (if there are field agents based in Australia) Continuously coach Marketing Representative on effective presentation of services and closing of sales (if and when a team of sales reps is setup) Other Other top key responsibilities Secondary Responsibilities & Duties Excellent English communication skills (both verbal and written) Excellent telephone sales personality skills Previous sales experience is an advantage Able to work methodically, accurately and neatly Highly organized, able to multitask and work independently Possess discretion, good judgment, organizational or management ability, and initiative Must have proven strong analytical and problem-solving skills Ability to apply independent judgment, discretion and initiative to address problems and develop solutions Must have competence in understanding, interpreting, and communicating procedures, policies, information, ideas and instructions Demonstrate ability to use various computer software programs and fluency in using standard office software packages, including proficiency in Microsoft Office and Gmail Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Front-end DeveloperHiddenKey RequirementsTop 3 Key Responsibilities and Duties Creation, management, and development of WordPress websites Deployment of the website to a shared and dedicated server including setup or migration of email or other data if required Managing, maintaining, backing up and upgrading websites Integrate client’s Ontraport CRM with Wordpress for mail campaigns, tracking, and sequences Implementing functional upgrades and/or new features Troubleshoot any site related issues Web graphic design where needed Identify and fix any broken links Server management/setup of accounts and management Create landing pages, web and email templates where needed Take PSD files, then splice and code to create HTML/PHP files Create WordPress themes from HTML Creating responsive WordPress themes from existing (non-responsive) themes Setting up email accounts, managing SPAM Troubleshooting/fixing any issues with the website HTML/CSS/Javascript, particularly ensuring compatibility with all types of browsers Basic webmaster tasks such as updating sites, uploading content/setting up email addresses Develop website pages from given designs Identify and diagnose errors in the scripting as well as the front-end bugs Convert the website page to be responsive on different devices Build reusable codes and libraries for future use Optimize the website for maximum speed and scalability Help implement security and data protection Program web application codes, content and page links Other Other top key responsibilities Secondary Responsibilities & Duties Experience in customizing WordPress plugins Proficient in PHP, JavaScript, HTML, and CSS Knowledge of website performance optimization techniques Experience with server setup for WordPress Experience with Adobe Photoshop (mainly for slicing templates, cropping images, etc.) Self-motivated, dedicated and able to solve a range of technical and UX problems Incredible attention to detail Advanced design skills and technical SEO experience is an advantage Hands-on experience in integrating Infusionsoft and Ontraport to various systems Knowledge and understanding in HTML, CSS, Javascript, and Jquery Knowledge and experience in Google Analytics, HubSpot and Hotjar IS A PLUS Preferably someone with experience in Adobe Photoshop Well rounded front-end development skills Able to create responsive design, development and mobile content strategies Able to ensure website usability, accessibility, and cross-browser compatibility through testing Ability to take charge of solving difficult problems from conception to completion Willing to be trained in different aspects required for the role Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Back-end DeveloperHiddenKey RequirementsTop 3 Key Responsibilities and Duties Build websites, prototypes, and applications using the latest frontend technologies Providing timely resolution to reported problems with existing websites. Integrate our Ontraport CRM with Wordpress for mail campaigns, tracking, and sequences Working closely with both the design and project resources to achieve the best possible results in web projects from conception right through to delivery Ensuring all work adheres to current industry best practice Self-motivated, goal-oriented and able to work in a team environment Use common sense at all times and pay close attention to detail Committed, enthusiastic, sincere, trustworthy and conscientious Well rounded communication skills with the ability to effectively interface with all levels and departments on a formal, informal, written and verbal basis Developing, implementing, integrating and enhancing websites and software Helping develop and manage API/back-end code in one or more languages, e.g. PHP, Java, HTML 5 Integration of user-facing elements developed by front-end developers with server-side logic Management of hosting environment, including database administration and scaling an application to support load changes Building reusable code and libraries for future use Implementation of security and data protection Implementation of automated testing platforms and unit tests Integrating multiple data sources and databases into one system User authentication and authorization between multiple systems Design and implementation of data storage solutions Integration with social media platforms and other software applications Other Other top key responsibilities Secondary Responsibilities & Duties Back-end programming languages, including at least two of PHP, Python, Ruby, Java, .NET Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3 Understands the different aspects and value in eCommerce sites Good English communication skills Extensive knowledge and experience of building WordPress CMS websites using the best practice & de-facto standard plugins Experience working with WordPress at a PHP code level: Knowledge of existing inbuilt WordPress functions Creation of custom post types Creation of plugins/widgets written to conform with Wordpress coding standards Creation of clean, logical, well-documented and re-usable code Theme/template integration Knowledge of WordPress Network (Multisite) beneficial Good understanding of cross platform and crossbrowser issues Experience with creating responsive websites Use of jQuery / AJAX / Prototype / script.aculo.us an advantage Good understanding of cross platform and crossbrowser issues Experience with creating responsive websites Use of jQuery / AJAX / Prototype / script.aculo.us an advantage Experience of PHP programming, MySQL, XHTML, CSS, JavaScript Able to work comfortably with OS X in an Apple Macintosh environment Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Mobile App DeveloperHiddenKey RequirementsTop 3 Key Responsibilities and Duties Building and editing systems, servers and mobile apps across a range of platforms and languages Adheres to coding standards defined by a technical management team Working with a team to develop, test, and maintain cross-platform applications built across, but not limited to Objective C, Java, Javascript, AngularJS, MongoDB, SQL, PHP, and HTML Assisting in the collection and documentation of user's requirements, development of user stories, and estimates Preparing reports, manuals and other documentation on the status, operation and maintenance of software Design, develop, and unit test applications in accordance with established standards Participating in peer reviews of solution designs and related code Package and support deployment of releases Developing, refining, and tuning integrations between applications Analyzing and resolving technical and application problems Adhering to high-quality development principles while delivering solutions on time and on budget Other Other top key responsibilities Secondary Responsibilities & Duties Proven work experience in the same role Possesses working knowledge of at least three structured programming language Exhibits proficiency in HTML and one scripting language Possesses basic knowledge of XML/XSL Demonstrates basic knowledge of object and component methodology and technology Possesses basic knowledge of classes, components, objects, and interfaces Recognizes the fundamental differences between the various internet browsers Experience in server setup and management Experience in mobile app and software development Strong technical skills including understanding of software development principles Ability to troubleshoot and problem solve proactively Ability to work under pressure and on tight deadlines Able to communicate in written and spoken English Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) SQL.Net DeveloperHiddenKey RequirementsTop 3 Key Responsibilities and Duties Design, implement and maintain stable, secure, reliable and effective databases Design, implement and maintain stable, secure, reliable and effective web applications Create reports to surface database data Modify databases according to requests and perform tests Solve database usage issues and malfunctions Liaise with business systems analyst to improve applications and establish best practices Document system both inline and externally Ensure all database programs meet company and performance requirements Other Other top key responsibilities Secondary Responsibilities & Duties At least 2 years of strong MS SQL experience with data structures, data manipulation, design, and programming using MS SQL Server 2 years of experience SSIS (ETL) and SSRS 2 years of experience in design and development of web and desktop applications using ASP.Net, C#, .NET framework 3.5/4.0 Strong analytical and technical skills to carry out detailed technical work (development) Skills in designing Data model design and T-SQL is a plus Knowledge of testing cycles, implementation and maintenance Understanding of technical and functional requirement documentation Capacity to function as a single owner as well as a team player Ability to work under demanding, fast paced environment with a positive attitude In-depth understanding of Agile development methodology and clean, modular coding style Adhere to established policies and procedures. This includes adherence to established technology standards as well as corporate change management policy Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) DraftsmanHiddenKey RequirementsTop 3 Key Responsibilities and Duties Design and prepare plans for using computer-aided design and drafting (CADD) software Produce effective product designs by using their understanding of engineering and manufacturing techniques Add structural details from their knowledge of building techniques Prepare multiple versions of designs for review by the owners Specify dimensions, materials, and procedures for new building projects or products Work from rough sketches and specifications completed by our sales team Setting up material purchase orders and takeoffs Completing professional 3D rendered plans for our clients so they can visualize the project before it starts Other Other top key responsibilities Secondary Responsibilities & Duties Must be fully competent in 3D drafting on AutoCAD 2016 AutoCAD license is PREFERRED but not required With at least 2 years of experience working as a Draftsman in the same industry Advanced level of knowledge of Word, Excel, Photoshop, Database program Advanced level of knowledge with Email programs CAD, Sketchup, Buidsoft or some sort of 3D rendering program to create renders like the attached plans Google SketchUp, Buildsoft, 3ds Max and/or other render programs to create renders PlanSwift, Revit, and/or other estimating software Excellent communication skills (both verbal and written) Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Graphic DesignerHiddenKey RequirementsTop 3 Key Responsibilities and Duties Manage updates for current marketing collaterals Execute new marketing pieces for both online & print Ensure brand consistency throughout all marketing designs Ensure the consistency of fonts, colors, and flow of design work Work with the Marketing Team & web development manager Proactively come up with new & innovative design work to grow the online business Fix any design work that may be present Ensure all copy on collateral is accurately transferred onto design work Work on implementing design pieces across websites, blogs, print ads, web ads, and social media platforms Creating banner ads for third-party platforms Take on instructions and implementing a creative flair to your work Manage team photos and client testimonial pieces for the client’s community Other Other top key responsibilities Secondary Responsibilities & Duties Adobe Photoshop, Illustrator, InDesign, and other new age design software skills Proven track record in web design from a print & online perspective Self-starter and works well in a fast paced environment Able to meet tight schedules and deadlines High attention to detail to achieve accuracy Well organized and proactive Good written English skills (to be able to manage copy and communication) Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) IT Help Desk SupportHiddenKey RequirementsTop 3 Key Responsibilities and Duties Learn and master the administration of multiple complex application environments, including, but not limited to installation, monitoring, administration, backup, and recovery, troubleshooting, and tuning Identify and monitor events as well as diagnose and resolve issues Provide a single point of contact for service impacting events Maintain different documentations - such as support guides, knowledgebase articles, and procedures Assign tickets to appropriate IT staff as per our company’s escalation procedure Do follow-ups on tasks/projects assigned by the IT Manager Other Other top key responsibilities Secondary Responsibilities & Duties Able to collate and interpret data from various sources Able to assess faults, prioritize, respond and escalate accordingly Capable of multi-tasking and prioritization of workload Can work in a team and stand-alone capacity Good technical skills Good English communication skills (both verbal and written) Must have knowledge and understanding in using ticketing systems Experience in troubleshooting all kinds of IT related issues and following them through to resolution Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Sr. Network EngineersHiddenKey RequirementsTop 3 Key Responsibilities and Duties Providing client support and technical issue resolution via E-Mail, Phone or Instant Chat Windows server and related Microsoft technologies (Exchange, Active Directory, Remote Desktop Services, Internet Information Services) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance Onsite & offsite backup configuration and monitoring using Storage craft (Shadow protect, image manager and shadow control) Performs desktop & server troubleshooting to isolate and diagnose common problems. Install, upgrade and configure network printers, directory structures, rights, security, software and files services Provides users with training and support including application support, virus and spyware issues, and mobility issues. Create active directory user accounts, user mailbox, and organizes shared folders access Configuring software to connect to Internet application servers Identifying, correcting and advising, on operational issues in client computers Assisting with the migration of Microsoft applications to the cloud, specifically Microsoft Exchange, Microsoft SharePoint, AD and Microsoft Windows Server 2008, 2012 and 2016 Configuring and migrating files and email from on-premise to Microsoft Office 365 Provisioning and configuring virtual on-premises and cloud IT environments Provisioning and configuring physical and virtual network environments Managing and maintaining on-premises/cloud virtual IT environments based on VMWare and HyperV Troubleshoot and resolve desktop, laptop issues, phones (hard/soft) or internet connections Other Other top key responsibilities Secondary Responsibilities & Duties Strong verbal or written communication, experience working with Australian or British companies is a plus Ability to adapt to a broad range of issues and challenges Has customer service skills A positive and energetic character Flexible and self-motivated Experience in desktop support such as MAC OS, Windows 7,8 & 10 Experience in Windows Server 2008, 2012 and 2016 Experience in Remote Desktop Services & Internet Information Services Experience in Microsoft Exchange 2010,2013 and 2016 Experience in Office 365 Experience in Windows server maintenance Experience in Citrix Xen, Vmware, and Hyper-V Experience in Remote support & chat in tools such as Teamviewer and MSP anywhere Experience in any ticketing tools such us ConnectWise, IT Glue or Zendesk is a plus Experience in any RMM (Remote Monitoring and Management) tools such as SolarWinds N-Central (N-able) Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Brand Administrator and E-commerce VAHiddenKey RequirementsTop 3 Key Responsibilities and Duties Amazon keyword research (with Keyword Inspector and Merchantwords) Amazon product research: what new products can we sell? Will there be enough demand? Customer support (answering emails, answering seller feedback, replying to reviews) Setting up email campaigns Handling our social media accounts: Facebook, Pinterest, Instagram. This means coming up with new things to post (articles, blog posts, pictures) and applying tactics (white hat) to grow each channel Setting up Facebook Ad campaigns Inventory management. Handling inventory for all our sales channels Shopify management. Update our website with new blogs posts and new product Contact our fulfillment center when necessary Lead generation: email leads / building our email list Reaching out to bloggers to see if they are interested in testing/reviewing our products Building sales funnels Preparing reports (daily sales and inventory reports across all products under the brand) Communication with our copywriter, photo editor, and translators The ability to create new Amazon product listings (upload text and pictures) Other Other top key responsibilities Secondary Responsibilities & Duties Excellent written English. Great communication skills in general as well. This is very important Strong research and analytical skills Experience with Amazon and Shopify is a plus, however not necessary Willingness to learn new skills and to listen very well to any feedback we give you Ability to forecast the latest trends and market changes Ability to think outside of the box and to come up with ideas on your own Other Other secondary responsibilities & duties Final comments, Specific talents / Traits or other key requirements (Optional) Your current Project Management Tools (Optional) None as yet Asana Insightly Teamwork Ontraport. Trello Other Other software / tools staff will be using (optional) Other software / tools staff will be using (optional) Outcomes / KPIs (Optional) Outcomes/ KPIs (Optional) EG: You will build a solid relationship with you assigned client and will receive a 90% or greater on the ‘Client Review Survey’ which is conducted at 3 month intervals EG: You will comply with all privacy and Security of Data Standards and will have no material breaches EG: Through understanding of you clients work processes. Within 6 months you will have 100% completed and maintained up to date the clients intranet (back office -processes and procedures) EG: You will be able to demonstrate that you have been able to take on more assign task This will be achieved by learning from best practice for colleagues, being proactive with clients, making suggestions on how to improve processes and you will encourage clients to find ways to do their back office and marketing function better, cheaper, faster. EG: You will be viewed as strong team player You will share ideas and knowledge you learn with your colleagues to improve our service offering and you will provide mentorship for new staff as part of our ‘Peer Buddy System’. Note to Recruitment OfficersTarget Start Date*Target start date (We typically require 4-8 weeks) MM slash DD slash YYYY PhoneThis field is for validation purposes and should be left unchanged. Δ
