Some of the clients we’ve built teams for
TYPES OF ROLES WE'VE RECRUITED FOR
Web Developers
Looking to expand your web development business using Filipino developers? We have a really strong team of devs working for several Australian web companies, mentored by our Australian CEO.
Graphic Designers
We have several clients with graphic designers in their teams, from print to web to sublimated art for clothing manufacturers. Like the webdev teams, the graphic designers are mentored by our Australian CEO
General Admin Staff
Typical of your traditional VA or "Virtual assistant", admin type staff can be trained to implement all those marketing strategies you need to do but don't have time. Work ON your business, not IN your business.
Appointment Setting
Whether it's calling upon your existing client database or handing over qualified, "warm" leads to your sales managers, we have clients utilising appointment setters to leverage their time.
Customer Support Staff
You're already used Telstra, eBay & AT&T that offshore their call centres – now SME's can do the same, saving up to 75% on costs. We have several clients using teams for inbound voice & email customer support
Accountants & Bookkeepers
Another industry with a lot that can be outsourced, expand your business with bookkeepers or qualified CPAs in our office. We already have accounting firms with Xero certified CPA's in our office.
Social Media Marketing
Touted by some as a "necessary evil" you know you should be doing, but don't have the time. Online marketing, lead generation & social media marketing strategies can be trained and executed by your offshore staff.
eBay Management
From setting up new stores, to adding new listings, managing customer emails, coordinating with suppliers and managing orders, yep, we already have a client that has a VA doing that for them now!
Advantages of a utilising a Managed Office
Reliability & Redundancy.
Having your team report to a physical office each day gives them structure to their work day, as well as redundant power and Internet including back-up generators to our building, and 5 separate Internet connections across 3 separate ISPs (fibre-optic & cable)
Coaching & Mentoring
Remote managing staff has it's unique differences & challenges, however our management team (lead by an Australian CEO working in the Philippine office) will assist you and your staff to adapt to the culture differences and understand what level of expectations exist on both sides.
The "Communal Hive"
Having over 400 staff currently in the office with different skillsets and experience means a wide variety of knowledge for new staff to draw upon. If you need a new task done, chances are there's already someone in the office that can help teach your staff how to do it.
Our Management Team
Jeremy Morgan
Founder & CEO
The main difference between Delonix and other Outsource agencies in the Philippines is that we have “westerners” actually living and working in our Philippine office, alongside your staff. The CEO, Jeremy Morgan, has been online marketing since 2006, and mentored by the likes of Mal Emery, Jamie McIntyre and Tony Robbins to name a few.
Alison Omega
Managing Director
Alison Omega, a local born Filipina, has 5 years overseas experience working for US and EU companies, plus over 5 years’ experience working for Australian companies. Alison speaks as fluent as any westerner, and is also "boots on the ground" working alongside the Filipino staff in the office. Alison is always a phone call or Skype chat away to jump in and assist you and your team with any escalations.
Andy & Angela Smith
Strategic Planning & Business Growth
Business owners and entrepreneurs Andrew & Angela Smith handle the Australian aspects of the company with Strategic Planning & Business development. Andy frequents the Cebu office twice a year, giving him firsthand experience when discussing with you how to best to handle and grow your offshore team.
Some Fun Facts
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