Some of the clients we’ve built teams for
TYPES OF ROLES WE'VE RECRUITED FOR
Web Developers
Looking to expand your web development business using Filipino developers? We have a really strong team of devs working for several Australian web companies, mentored by our Australian CEO.
Graphic Designers
We have several clients with graphic designers in their teams, from print to web to sublimated art for clothing manufacturers. Like the webdev teams, the graphic designers are mentored by our Australian CEO
General Admin Staff
Typical of your traditional VA or "Virtual assistant", admin type staff can be trained to implement all those marketing strategies you need to do but don't have time. Work ON your business, not IN your business.
Appointment Setting
Whether it's calling upon your existing client database or handing over qualified, "warm" leads to your sales managers, we have clients utilising appointment setters to leverage their time.
Customer Support Staff
You're already used Telstra, eBay & AT&T that offshore their call centres – now SME's can do the same, saving up to 75% on costs. We have several clients using teams for inbound voice & email customer support
Accountants & Bookkeepers
Another industry with a lot that can be outsourced, expand your business with bookkeepers or qualified CPAs in our office. We already have accounting firms with Xero certified CPA's in our office.
Social Media Marketing
Touted by some as a "necessary evil" you know you should be doing, but don't have the time. Online marketing, lead generation & social media marketing strategies can be trained and executed by your offshore staff.
eBay Management
From setting up new stores, to adding new listings, managing customer emails, coordinating with suppliers and managing orders, yep, we already have a client that has a VA doing that for them now!
Advantages of a utilising a Managed Office
Reliability & Redundancy.
Having your team report to a physical office each day gives them structure to their work day, as well as redundant power and Internet including back-up generators to our building, and 5 separate Internet connections across 3 separate ISPs (fibre-optic & cable)
Coaching & Mentoring
Remote managing staff has it's unique differences & challenges, however our management team (lead by an Australian CEO working in the Philippine office) will assist you and your staff to adapt to the culture differences and understand what level of expectations exist on both sides.
The "Communal Hive"
Having over 400 staff currently in the office with different skillsets and experience means a wide variety of knowledge for new staff to draw upon. If you need a new task done, chances are there's already someone in the office that can help teach your staff how to do it.
Our Management Team
Jeremy Morgan
Founder & CEO
The main difference between Delonix and other Outsource agencies in the Philippines is that we have “westerners” actually living and working in our Philippine office, alongside your staff. The CEO, Jeremy Morgan, has been online marketing since 2006, and mentored by the likes of Mal Emery, Jamie McIntyre and Tony Robbins to name a few.
Alison Omega
Managing Director
Alison Omega, a local born Filipina, has 5 years overseas experience working for US and EU companies, plus over 5 years’ experience working for Australian companies. Alison speaks as fluent as any westerner, and is also "boots on the ground" working alongside the Filipino staff in the office. Alison is always a phone call or Skype chat away to jump in and assist you and your team with any escalations.
Andy & Angela Smith
Strategic Planning & Business Growth
Business owners and entrepreneurs Andrew & Angela Smith handle the Australian aspects of the company with Strategic Planning & Business development. Andy frequents the Cebu office twice a year, giving him firsthand experience when discussing with you how to best to handle and grow your offshore team.
Some Fun Facts
From the Blog
Our Facebook News
▪️Evaluate and modify the company’s current recruiting procedures, and if necessary, design and implement new procedures and processes
▪️Manage the two recruiting teams based in Cebu and Dumaguete in order to streamline processes and create solutions for problems and areas for improvement
▪️Help in formulating sourcing activities to ensure a healthy recruitment pipeline
▪️Create and monitor recruitment metrics
▪️Coordinate with clients, account heads, and other hiring managers in order to forecast and plan for future hiring needs
▪️Collaborate with the recruiting team to gauge applicant experience that is aligned with the standards of the company
▪️Participate in executive, management, and company staff meetings
▪️Act as a point of contact for managers regarding recruitment topics, requisitions, and inquiries
▪️Network with other employers and employees within the same industry by attending conferences, job fairs, seminars, etc.
▪️Other tasks as requested by the management
𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 & 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗠𝗘𝗡𝗧𝗦:
▪️Candidate must possess at least a Bachelor’s/College Degree
▪️Minimum of 10 years of progressive experience and exposure to the different facets of Recruitment / Talent Acquisition - preferably in a BPO setting
▪️Minimum of 2 years of experience as a Recruitment / Talent Acquisition Manager or any similar role - preferably in a BPO setting
▪️Proven experience in managing a team
▪️Strong recruiting fundamentals - search and sourcing techniques and experience using various sources of applications such as job portals and social media channels
▪️Excellent English communication skills (both verbal and written)
▪️Good customer service and interpersonal skills
▪️Highly organized, able to multitask, work independently, and manage a high volume of workload
▪️Visit any of the job portals provided below👇
Jobstreet: http://bit.ly/DelonixJobstreet
MyNimo: http://bit.ly/DelonixMyNimo
Facebook: http://bit.ly/DelonixCareers
▪️Submit your resume to delonixrecruitment@gmail.com so that one of our screeners can take a look at it.👩💻
#WhyDelonix #NotYourOrdinaryBPO
Here are a few tips on how you can prepare for your virtual interview. #DelonixBPO #BuildingVirtualTeams #YourSafetyIsOurBusiness
